By: Angela Gismondi
Halton Region is hiring two construction ambassadors to act as a point of contact between the project team and the public during major regional infrastructure projects.
Part of the public works team, the ambassadors will be responsible for dealing with regional road, water and wastewater construction projects. Halton, located in southern Ontario, plans to invest almost $4 billion in infrastructure over the next 10 years. The two, full-time positions, which were approved in the region’s 2019 budget, are expected to be filled shortly.
“It’s not a new concept it’s something that has been applied in other municipalities in one form or another,” explained Marek Braczek, director, engineering and construction, Halton Region.
“It’s also been done by the consulting industry where they provide an individual on a project by project basis… Often with larger projects, the connection between the actual project team or the contractors and the public that is being affected is somehow lost or miscommunicated, so having an individual like an ambassador that can liaison between the public and help articulate the improvements and take in the inquiries and make sure it gets to the right people both on the contractor and municipal side of things is something we wanted to employ.”
Halton Region is focused on improving the customer experience and public engagement, said Braczek when asked how the position came about.
Read more >> https://canada.constructconnect.com/dcn/news/government/2019/07/new-construction-ambassadors-help-halton-region-connect-public
No comments:
Post a Comment